Setting Up for E-mail Acknowledgements

To enable users to acknowledge notifications by replying to the notification e-mail, you must set up bin/bb-mailack.sh in the .forward file of the user ID that sent the notification message. On the BBPAGER host, set up a .forward file in the user account that's running the Big Brother instance. The contents of the .forward file should be:

|/<BBHOME>/bin/bb-mailack.sh

Replace <BBHOME> with the real BBHOME path. For example:

|/home/bb/bb/bin/bb-mailack.sh

Then in the bb-mailack.sh script on the BBPAGER host, set these variables:

Setting

Description

BBUSER

User ID of the account that runs the Big Brother instance.

BBHOME

The BBHOME path.

MAILFILE

Location of the mailbox for this user ID; used if the  message is not an acknowledgement

REPLYPFX

Prefix used to identify a reply. If your users may use different mail programs, which use different prefixes for replies, we recommend you choose your own prefix and have users enter it on the subject line of the replies rather than using the prefix of their mail program.

DELAY

Default duration of the delay before the next notification.